Contact UsA division of Public Agency Training Council


A professional training, education and certification program offered by Public Agency Training Council (Indianapolis, IN) and endorsed by the National Internal Affairs Investigator Association. Successful completion of certification requirements will designate the attendee as a certified Internal Affairs Investigator/Supervisor through Public Agency Training Council.


To provide public safety practitioners who either specialize in or have a specific interest in administrative investigations and the operations of IA/OPS functions with the opportunity to gain recognition for their educational and professional dedication in this aspect of public safety operations. Internal Affairs measures the health and well-being of an agency. When it functions properly it protects the interests of the community, agency, head of the agency and the employees of the agency. Public employees who have a role in these operations must be professional, impartial and well educated in the newest emerging trends and case law affecting administrative investigations. The manner in which persons who investigate and/or administer these functions create a lasting impression on all members of the agency.


  • To provide law enforcement, fire service and public risk management agencies with a training and education program that will enhance the performance of Internal Affairs/Office of Professional Standards operations.  These operations encompass administrative investigations, response to complaints alleging employee misconduct or agency dissatisfaction, employee discipline, high risk/critical task audits and preliminary risk management assessments.  It is understood that not all agencies may have a designated unit assigned to these tasks, but the training is designed to provide guidance for personnel assigned to conduct these types of investigations, supervise these investigations, oversee the process and/or adjudicate these types of investigations,
  • To encourage and facilitate continued education and learning in these essential agency functions,
  • To provide employees assigned the task of conducting these administrative investigations with the investigative tools necessary to conduct fair and reasonable investigations,
  • To enable graduates of the program the ability to evaluate, modify and/or enhance their agency's written and operational directives concerning citizen complaint processes, administrative investigations, risk management oversight, internal affairs functions and employee discipline,
  • To provide supervisors responsible for internal affairs/citizen complaint operations with the necessary tools to ensure that the process is conducted in a fair and reasonable manner,
  • To provide public risk management personnel with the essential knowledge and tools to conduct comprehensive oversight and audit of this function,
  • To provide successful candidates with a forum for the continued discussion of specific issues/problems being confronted in IA/OPS and disciplinary operations and a source for legal updates on administrative investigations and employee discipline,
  • To provide the most up-to-date legal and generally accepted practices foundation for employee discipline and the conduct of administrative investigations, and
  • To provide successful candidates with industry recognition for engaging in personal and professional development in this essential public safety task.


There are no pre-requisites for attending the Internal Affairs Conference or challenging the test for Internal Affairs Certificiation at the Internal Affairs Conference.


Certification will be valid for three (3) years.  The successful candidate will receive special recognition for this achievement.  During this three (3) year period, each successful graduate will be provided a regular update bulletin in either printed, electronic or CD format.  Certified members will be eligible to access the information bulletin board to share issues and request assistance from other certified members and personnel working IA / OPS operations.


  • A Certificate stating your status as a Certified Internal Affairs Supervisor/Investigator
  • Membership card and letter
  • A regular update bulletin in print, electronic or CD format during the three (3) year validity period
  • The opportunity to network with other Certified Internal Affairs Investigators which allows certified members to share information and discuss issues in conducting internal and administrative investigations

Successful candidates will receive a distinguished certificate and formal notice in PATC materials. A special insert will be included in all materials given to all attendees at the Special Issues and Emerging Trends in Public Safety Internal Affairs seminar each year listing all Certified Internal Affairs Investigator/Supervisor recipients.


Certification will require each candidate to:

  • Pass a multiple choice examination given at the conference
  • The examination will address significant IA/OPS content covered at the conference.


For those graduates of the Certification Program who desire to maintain current status as a Certified Internal Affairs Investigator/Supervisor, you will be required to attend:

  • One (1) PATC Internal Affairs related training program during the three (3) year validity period.
  • AND

  • Attend the 5-day Internal Affairs Conference.


  • Personnel who will be assigned to investigate citizen complaints, administrative investigations and employee misconduct allegations, whether or not specifically assigned to an Internal Affairs/Office of Professional Standards/Public Integrity unit,
  • Personnel who are or may be tasked with conducting administrative audits of the agency's high risk/critical task operations,
  • Supervisors, managers and chief executive officers responsible for the conduct and adjudication of these types of administrative investigations,
  • Personnel assigned to public risk management functions who will be affected by the conduct of these types of administrative investigations/audits, and      
  • Personnel of legal units who may be tasked with defending agency practices or disciplinary actions.    


Examples of PATC Internal Affairs related training programs that will qualify for the re-certification requirement:      

  •  Internal Affairs, Managing Citizen Complaints and Employee Discipline
  •  Internal Investigations of Social Media Misconduct
  •  12 High Risk Critical Tasks
  •  Investigating Citizen Complaints and Officer Misconduct for Supervisors
  •  5 Day Use of Force, Deadly Force and Officer Involved Shooting
  •  5 Day Internal Affairs Conference